Logo Smeg

Careers

Job and careers at Smeg

Why work for Smeg UK?

Smeg UK is a diverse and vibrant company with the UK head office based in Abingdon, Oxfordshire. There are also two logistics hubs in Portsmouth and most recently, Coventry. As a well-established Italian, family owned business, Smeg prides itself on quality of life and culture. The company fully supports a healthy and happy lifestyle, encouraging staff to feel good in both their roles and personal lives.

To find out more about Smeg and the things we get up to, follow us on Twitter and Instagram.

Current vacancies

Please submit your CV via the form at the bottom of the page. Alternatively, should you wish to speculatively submit your CV to be held securely on file, please fill in the form and select speculative application.

BRAND AMBASSADOR- To support and generate sales, via in-store presence, training and merchandising in Smeg retail accounts and showrooms, together with trade and customer events, exhibitions and show support.

Overall Purpose

To support and generate sales, via in-store presence, training and merchandising in Smeg retail accounts and showrooms, together with trade and customer events, exhibitions and show support.

Location:

This role is ‘in-store’ in London based accounts working with John Lewis Partnership Oxford Street, Peter Jones and Selfridges

The Brand Ambassador is responsible for:

  • Based in key national accounts, generate in-store sales, provide product advice, training, in-store demonstrations and product merchandising.
  • To attend and assist with selling and sales support at the London showroom, Harrods concession together with external exhibitions and shows.
  • Ensure retail customers are kept up to date with current promotions and provide relevant POS material.
  • To collect and transmit information regarding competitor or market activity relevant to Smeg UK.
  • To provide occasional regional product training and sales support to additional national and independent accounts.
  • To support the commercial and contract accounts as required by the business.
  • To work towards specific objectives as agreed with the NTSSM.
  • To maintain a professional image conducive to the culture and ethos of the Smeg brand.
  • To adhere to processes and procedures of administration within agreed KPI’s set by the NTSSM.
  • Any other sales orientated duties as requested by the NTSSM.
  • To uphold the standard of appearance set by Smeg, and the NTSSM.

Normal working hours:

*In this role, the hours are flexible and will need to adjust to the demands of the business.This will include working evenings, weekends and occasional overnight stops. You will be expected to attend customer events and shows basis as determined by the customer(s) and your manager.

7-day contract, working 5 days within a 7-day period.

Core hours approx. 10.00 am to 6.00 pm to coincide with store opening hours. NB: Some late finishes included in line with store closing which may be 8.00 pm/9.00 pm. This will be discussed in more detailed at interview.

Benefits include:

  • Staff discount on Smeg purchases
  • Income Protection Scheme (Unum)
  • Pension Contribution from company - 5%
  • Death In Service Scheme 4 x salary

Essential skills

  • GCSE English and Maths (A-C)
  • Sales and product training
  • Food Demonstration skills
  • Sale and product training
  • Food Demonstration skills
  • Food knowledge
  • Ability to work on own or as a team.
  • Target driven
  • Personable
  • Communicator
  • Approachable
  • Can do attitude
  • Self-motivated
  • Organised

Desirable skills

  • Food Hygiene Certificate
  • Training Qualification
  • Field based working
  • Domestic appliances industry
LONDON RETAIL STORE MANAGER- To deliver Smeg UK business strategies into the Regent Street store and support the Harrods concession

Overall Purpose:

To deliver Smeg UK business strategies into the Regent Street store and support the Harrods concession.  To act as the lead ambassador to grow the Smeg brand within London.  To deliver growth, maximise sales and profitability to the store.  You will be responsible for a team of people providing a stimulating and supportive environment for all team members.

Location:
St James, Regent Street, London

The London Retail Store Manager is responsible for:

  • To engage and inspire – striving towards KPI both at individual and store target.
  • Drive exceptional customer service standard to match Smeg products lifestyle offering.
  • Coaching Sales Advisors to ensure they are providing high levels of customer satisfaction with an aim to exceed customer expectation.
  • Update the team in business performance frequently.
  • To coordinate promotional and marketing events with the agreement of your Director.
  • Actively engaging with marketing activity to enhance the store productivity.
  • To build and encourage the team to build a client base to create customer loyalty.
  • To identify trends within the market.
  • To Learn and train team members on the bespoke retail ordering system.
  • To support Sales Advisors with customer queries, exchanges or refunds.
  • Visual merchandising – Ensuring Smeg product are presented to a high standard.
  • Managing staff/shift rota – one month in advance.
  • To carry out H.R. issues effectively in a timely manner – working in conjunction with Smeg Head Office.
  • To monitor staff performance, producing development goals, objectives and regular reviews.
  • Responsible for contributing to interviews and inducting new members of staff.
  • To organise training and coaching of team for development.
  • To maintain a professional image conducive to the culture and ethos of the Smeg brand.
  • Any other store duties as requested by your manager.

Store opening hours:

  • Monday to Saturday 10.00 am – 7.00 pm, Sunday 12.00 pm – 6.00 pm.
  • Shift patterns around these core hours to incorporate store opening and closing.
  • In this role, the hours are flexible and may include out of hours working or occasional overnight stops. You will be expected to be involved in customer events as required.

Benefits:

  • Pension contribution from employer 5% of salary.
  • Income protection scheme.
  • Death in service 4 x salary.
  • Bupa Health and dental cover.
  • Staff discount on the purchase of Smeg products.
  • Phone, Laptop and or I-Pad.

Team size: Further 7 employees (some responsibility will also be included for the Harrods concession).

Essential skills:

  • GCSE English and Maths (A-C)
  • 2/3 years at Store Manager level for a luxury brand
  • People Manager
  • Experience of compliance within a store: Financial, HR, Legal and Retail operations
  • Sales and product training with a strong commercial focus
  • Experience of monitoring local competitors with awareness of market trends
  • Experience of developing strategies to grow sales improving overall profitability – Evidence of achieving KPIS and targets
  • Competent user of MS Office packages, especially Word, Excel, Outlook and Powerpoint
  • Confident and personable
  • Smart appearance
  • Target driven
  • Articulate
  • Friendly and engaging manner
  • Approachable
  • Can do attitude
  • Self-motivated
  • Organised

Desirable skills:

  • Training Qualification
  • Coaching
  • Domestic appliances industry

 

 

 

 

REGIONAL SALES MANAGER - YORKSHIRE AND NORTH EAST- To highlight specific new business Opportunities, and develop new customer accounts whilst account managing and progressing existing customers accounts by increasing distribution of Smeg domestic products.

Overall Purpose:

To highlight specific new business Opportunities, and develop new customer accounts whilst account managing and progressing existing customers accounts by increasing distribution of Smeg domestic products.

The Regional Sales Manager is responsible for:

  • To constantly monitor progress against monthly/phase/annual sales targets, so as to be aware of progress against objectives.
  • To maintain regular personal contact with all designated customers ensuring comprehensive servicing of accounts.
  • To continually strive to maximise every opportunity for achieving increased sales and distribution with designated customers.
  • To work towards specific targets, sterling/product/product group.
  • To work closely with customers’ buying and marketing personnel to formulate short medium and long term business plans.
  • To monitor customers marketing policies and strategies so as to be aware of the implications on Smeg UK Ltd.
  • To maintain relationships with all customers in such a ways to enhance the Smeg brand and the company’s status and position.
  • To collect and transmit information regarding competitor or market activity to relevant Smeg UK Ltd staff to assist in maintaining a high level of competitor/market intelligence.
  • Preparation and presentation of product training sessions.
  • To adhere to systems and processes of administration to agreed time scales.
  • To maintain a professional image conducive to that of the company.
  • To maintain awareness of industry and product related issues.

Key Skills/Competencies:

  • Organisation and Planning
  • Communication
  • Negotiation
  • Motivational
  • Problem solving
  • Specialist skills, industry knowledge
  • Business and Market awareness

Benefits include:

  • Normal working hours: Monday – Friday 8.30 am to 5.00 pm or 9.00 am to 5.30 pm*
  • *In this role the hours are flexible and will include out of hours working including occasional overnight stops and often early starts. You will be expected to attend customer events as determined by the customer and your Manager.
  • Pension contribution from employer 5% of salary. Income protection scheme. Death in service 4 x salary. Staff discount on the purchase of Smeg products.Company car, phone, Laptop and or I-Pad.