Logo Smeg

Careers

Job and careers at Smeg

Why work for Smeg UK?

Smeg UK is a diverse and vibrant company with the UK head office based in Abingdon, Oxfordshire. There are also two logistics hubs in Portsmouth and most recently, Coventry. As a well-established Italian, family owned business, Smeg prides itself on quality of life and culture. The company fully supports a healthy and happy lifestyle, encouraging staff to feel good in both their roles and personal lives.

To find out more about Smeg and the things we get up to, follow us on Twitter and Instagram.

Current vacancies

Please submit your CV via the form at the bottom of the page. Alternatively, should you wish to speculatively submit your CV to be held securely on file, please fill in the form and select speculative application.

BRAND AMBASSADOR- To support and generate sales, via in-store presence, training and merchandising in Smeg retail accounts and showrooms, together with trade and customer events, exhibitions and show support.

Overall Purpose

To support and generate sales, via in-store presence, training and merchandising in Smeg retail accounts and showrooms, together with trade and customer events, exhibitions and show support.

Location:

This role is ‘in-store’ in London based accounts working with John Lewis Partnership Oxford Street, Peter Jones and Selfridges

The Brand Ambassador is responsible for:

  • Based in key national accounts, generate in-store sales, provide product advice, training, in-store demonstrations and product merchandising.
  • To attend and assist with selling and sales support at the London showroom, Harrods concession together with external exhibitions and shows.
  • Ensure retail customers are kept up to date with current promotions and provide relevant POS material.
  • To collect and transmit information regarding competitor or market activity relevant to Smeg UK.
  • To provide occasional regional product training and sales support to additional national and independent accounts.
  • To support the commercial and contract accounts as required by the business.
  • To work towards specific objectives as agreed with the NTSSM.
  • To maintain a professional image conducive to the culture and ethos of the Smeg brand.
  • To adhere to processes and procedures of administration within agreed KPI’s set by the NTSSM.
  • Any other sales orientated duties as requested by the NTSSM.
  • To uphold the standard of appearance set by Smeg, and the NTSSM.

Normal working hours:

*In this role, the hours are flexible and will need to adjust to the demands of the business.This will include working evenings, weekends and occasional overnight stops. You will be expected to attend customer events and shows basis as determined by the customer(s) and your manager.

7-day contract, working 5 days within a 7-day period.

Core hours approx. 10.00 am to 6.00 pm to coincide with store opening hours. NB: Some late finishes included in line with store closing which may be 8.00 pm/9.00 pm. This will be discussed in more detailed at interview.

Benefits include:

  • Staff discount on Smeg purchases
  • Income Protection Scheme (Unum)
  • Pension Contribution from company - 5%
  • Death In Service Scheme 4 x salary

Essential skills

  • GCSE English and Maths (A-C)
  • Sales and product training
  • Food Demonstration skills
  • Sale and product training
  • Food Demonstration skills
  • Food knowledge
  • Ability to work on own or as a team.
  • Target driven
  • Personable
  • Communicator
  • Approachable
  • Can do attitude
  • Self-motivated
  • Organised

Desirable skills

  • Food Hygiene Certificate
  • Training Qualification
  • Field based working
  • Domestic appliances industry
OPERATIONS SUPPORT CO-ORDINATOR - Highly skilled and experienced office administrator with strong organisational and communication skills

Job Responsibilities:

Highly skilled/experienced office administrator with strong organisational and communication skills. Must have a good knowledge of Excel, Word, and Microsoft Outlook and be able to communicate with people at all levels by email and telephone.

The job is varied and involves general office administration, overseeing contract management, liaising with warehouse staff and transportation companies, handling Importation and Exportation of goods by all means of transport. In addition to this, the support coordinator must also keep the Operations Director updated on any issues and liaise with internal Accounts department. You will act as a support with KPI reporting and other contract support tasks.

Key tasks:

  • Preparation of weekly applications for payment and assistance in billing in line with company deadlines
  • Assistance with preparation of monthly contract review reports
  • Familiar with daily operations and the specific scope of the contract
  • Responsible for monitoring and maintenance of WIP
  • Responsible for monitoring and maintaining open purchase orders performing regular reviews of data
  • Responsible for maintenance of contract's purchase ledger, clearing invoices and liaising with suppliers  when queries arise and credits required
  • Undertake any other duties as requested by the Contract Manager or Operations Director 

Personal skills:

Must be confident, smart in appearance, reliable and flexible. This role would suit someone that is a self-starter and can make the role their own.

Must be able to prioritise daily workload and work independently, as well as a member of a team. It is important for this person to be accurate, discreet, flexible and calm. You may be required to accompany the contracts manager to warehouse or 3rd party sites. Clean driving license and willingness to travel on occasion is essential. 

Experience:

  • Previous experience in transport and warehousing required
  • The ability to plan imports and work across teams to ensure the smooth running of incoming deliveries
  • Microsoft packages – intermediate knowledge of excel would be advantageous
  • Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities

Benefits include:

  • Normal working hours: Mon – Fri 8.30 am to 5.00 pm or 9.00 am to 5.30 pm
  • Benefits: Pension contribution from employer 5% of salary
  • Income protection scheme
  • Death in service 4 x salary
  • Staff discount on the purchase of Smeg products
  • 25 days annual leave
  • Free off-road parking
ASSISTANT PRODUCT MANAGER- To provide support and assistance to the Product Manager, helping to guide and develop the department in the growing business, across all channels

Overall Purpose:

To provide support and assistance to the Product Manager, helping to guide and develop the department in the growing business, across all channels – Major Domestic Appliances (MDA), Small Domestic Appliances (SDA), Medical appliances and Commercial appliances – but specialising domestic Dishwashers, Laundry, Refrigeration, Sinks & Taps (these categories are sometimes recognised as “Wet & Cold”)

The Regional Sales Manager is responsible for:

  • Responsible for the development of domestic Dishwashers, Laundry, Refrigeration, Sinks & Taps
  • Product support for Channel managers and liaison with the UK sales team as required
  • Product support for Channel managers and liaison with the UK sales team as required
  • Liaison with the Italian Product Managers as required, with occasional face-to-face visits
  • Maintenance of the New Products Development calendar
  • Building up market vision (understand the brand, product requirements, pricing and competition in detail), carrying out market research & recommending price positioning
  • MDA Wet & Cold products feature expert (knowledge of the products and the features they offer), with occasional involvement with product training and testing
  • Sales analysis and monthly reporting on Wet & Cold categories
  • Management of samples as required
  • Product email inbox support
  • Assist the Production Planner in forecasting new lines, or key products in promotional periods
  • Assistance with customer range reviews and customer “Request for Quotation” (RFQ)
  • Involvement with the phase-in and phase-out of products - introducing new products to the team and wider business via launch package (number of methods including making presentations etc.)
  • Involvement with product quality issues - liaison with the Italian team isolating stock, liaison with IT team and Ops Support, moving stock back to supplier etc.
  • Basic understanding of AMDEA (Association of Manufacturers of Domestic Electrical Appliances) with the occasional attendance of meetings in London
  • Provide cover and support for both Head of Department, and team when required

Systems:

  • Product set up & maintenance on operational (stock & invoicing) systems such as Maginus (Smeg UK) & Red Prairie (Canute Logistics)
  • Use of PowerPoint & Excel

Benefits include:

  • Normal working hours: Monday – Friday 8.30 am to 5.00 pm or 9.00 am to 5.30 pm*
  • *In this role the hours are flexible and will include out of hours working including occasional overnight stops and overseas travel. You will be expected to attend customer events as determined by the customer and your Director
  • Pension contribution from employer 5% of salary
  • Income protection scheme
  • Death in service 4 x salary
  • Staff discount on the purchase of Smeg products.