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Job and careers at Smeg

Why work for Smeg UK?

Smeg UK is a diverse and vibrant company with the UK head office based in Abingdon, Oxfordshire. As a well-established Italian, family owned business, Smeg prides itself on quality of life and culture. The company fully supports a healthy and happy lifestyle, encouraging staff to feel good in both their roles and personal lives.

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Current vacancies

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BUSINESS ANALYST- Business Analyst - Operations Department

Overall Purpose:


Reporting directly to the Business improvements Manager, the Business Analyst will undertake new projects to implement new functionality/systems or enhance existing functionality within our current systems and or support implementation of new business systems It will be the Business Analyst’s responsibility to oversee the whole implementation process from beginning to end, involving other colleagues or third parties as necessary to complete the projects across the business.


The role also involves being responsible for application reporting using our internal reporting methods and assisting with the roll out of any further business intelligence tools (when and where identified).


The Business Analyst may also be called upon to assist colleagues across the business to understand both business process and application areas where queries have arisen during day to day workings. They will be asked where applicable to take the lead in problem solving through to resolution.


The Business Analyst’s Responsibilities:


•       Assist the Business Improvements Manager with application upgrades, enhancements and daily application processing procedures


•       Support scoping of new business requirements

•       Support implementation of new business systems from end to end

•       Lead/co-ordinate application based project work. E.g. Migration and system integration.

•       Lead/co-ordinate user acceptance testing (UAT), parallel testing, and regression testing.

•       Assist team colleagues with application and process queries.

•       Liaise between third party application system suppliers and colleagues.

•       Lead end to end process reviews and process mapping where applicable

•       Pass on application knowledge to colleagues through training where identified.

•       Production of routine and ad hoc financial reports using various reporting tools predominantly:

o    Microsoft Excel


•       Produce user and procedural documentation.

Key Skills/Competencies:



•       5 years in a role using and supporting ERP/Accounting software

•       Experience of analyzing business or technical problems, and of proposing and implementing solutions.

•       A strong customer focused attitude and understanding of the fundamentals of customer service.

•       Needs to demonstrate competent IT literacy around applications and systems.

•       An excellent understanding of database structures and exposure to ORACLE and MS Access.

•       Ability to understand and write complex Oracle SQL.

•       Have a thorough understanding and ability to use the Microsoft Office suite, in particular Excel.

•       Must be capable of communicating and negotiating effectively with all levels of user.

•       Ability to communicate well both verbally and in writing.

•       Strong problem solving capabilities with an analytical and methodical approach along with a good attention     to detail.

•       Ability to learn complex business software quickly.

•       Ability to plan and organize own workload.

•       Self-motivated and can work under pressure.

•       Patience and understanding.



•       A knowledge of accounting principles or accounting systems.

•       Experience of specific ERP systems such as Maginus, Dream, CODA, Dynamics AX or NAV

•       Exposure to ecommerce.

•       Some exposure to retail environments.


•       Normal working hours: Monday – Friday 8.30 am to 5.00 pm or 9.00 am to 5.30 pm


•       25 days annual leave



o    Pension contribution from employer 5% of salary.

o    Income protection scheme.

o    Death in service 4 x salary.

o    Subsidized gym membership (3 local gyms to chose from)

o    Staff discount on the purchase of Smeg products.


Overall Purpose:

Reporting to the Finance Manager,  working within the Credit Control section of the accounts team, striving to attain debtor days and cash collection targets.

The Credit Controller is responsible for:

Responsible for own specified customers and advising others on queries, debit notes etc

Dealing directly with the customer on account queries

Liaising with internal and external sales personnel and others as required, to resolve issues within adequate time frames

Raising credits for approval and processing credits

Receipt of remittances via BACs & cheque

Allocation of remittances to debtor accounts

Other ad hoc duties when required                        

Key Skills /Competencies:

Experience of working in a credit control role (minimum 3 years)

Strong IT Skills

Multi-level Communication

Positive team player

Prioritisation and time management

Organisation and planning


Good telephone manner

Good attention to detail

Normal working hours: Monday – Friday 8.30 am to 5.00 pm or 9.00 am to 5.30 pm


Benefits: Pension contribution from employer 5% of salary. Income protection scheme.   Death in service 4 x salary. Staff discount on the purchase of Smeg products.  Free onsite parking.