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Job and careers at Smeg

Why work for Smeg UK?

Smeg UK is a diverse and vibrant company with the UK head office based in Abingdon, Oxfordshire. As a well-established Italian, family owned business, Smeg prides itself on quality of life and culture. The company fully supports a healthy and happy lifestyle, encouraging staff to feel good in both their roles and personal lives.

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Current vacancies

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National Account Manager - Ireland- National Accounts Manager - Ireland

Overall purpose:

As a Smeg National Account Manager you are responsible for building and maintaining strong long-term relationships with well-known high street and online retailers. As a National Account Manager, you will be a member of the National Accounts Team and will be assigned a number of strategic accounts with set objectives and sales targets. A National Account Manager is the face of Smeg in front of the customer and responsible for handling the day to day requirements of the customer. Your main purpose is to promote the full range of Smeg products by visiting assigned customers on a regular basis, understand their requirements and develop a business plan to meet the strategic needs of both Smeg and the customer.

Responsible for:

• Sell and promote the full range of Smeg products to Bodel, Hafele and Harvey Norman.

• Meet sales targets and strategic objectives assigned to the accounts.

• Monitor progress against monthly/quarterly and annual targets. 

• Build and maintain long-term relationships with assigned national accounts.

• Establish a working relationship with customers to ensure Smeg can respond to customer requirements in order to substantially grow the business.

• Work closely with customers, buyers and marketing personnel to formulate short, medium- and long-term business plans.

• Serve as a contact person for customers and internal teams.

• Lead solution development efforts that best meet customer needs.

• Track measure and evaluate sales metrics and trends for specific customers.

• Visit customers on a regular basis.

• Suggest innovative ways of increasing customer satisfaction.

• Keep the CRM up to date with customer meetings, requirements, issues etc. • Keep abreast of industry and market trends and best practice. • Actively contribute as a member of the National Accounts team. • Carryout presentations to promote new products. • Carryout training presentations on Smeg products.

• Attend conferences and seminars as required by customers and / or manager.

• To maintain a professional image conductive to the culture and ethos of the Smeg brand.

• To undertake any other reasonable duties within your range of experience and competencies.

Experience required:

• Previous experience as a National Accounts Manager. 

• Pervious experience in selling white goods or dealing with Bodel, Hafele and Harvey Norman.

• Confident in the use of CRM software

• Proven track record in building and maintaining long-term customer relationships

• Knowledge of sales analysis and metrics

• Good understanding of Microsoft Office packages including Powerpoint, Word and Excel

• Experience in giving high end presentations

Competencies required:

• Outstanding communication skills

• Good at building long-term relationships with customers

• Good interpersonal skills • Self-motivated

• Excellent organisational and time management skills

• Strong problem-solving skills   

Reporting to the Head of National Accounts this person will ideally be based between Dublin and Belfast.