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Careers

Job and careers at Smeg

About Smeg

Smeg is a well-established Italian, family owned business, with its UK head office located in a stylish and modern building in Abingdon, Oxfordshire, and supported by our flagship store on Regent Street, London and our logistics hub in Portsmouth.

The Smeg team

Our staff are at the heart of our business and we pride ourselves in offering a working environment that promotes positive wellbeing; is diverse; provides opportunities for personal growth; and is fun. Even though we are not a huge organisation our employees are 100% committed to working towards surpassing our customers’ expectations at all touch points in their purchasing lifecycle.

  

Departments

To ensure we can meet our customer needs we have a number of departments: Sales & Marketing, Product Development, Demand Planning, Customer Engagement (pre & post sales), Training, Finance, IT & Business Support, HR, Business Analysis and Logistics.

Stay in touch

To find out more abut Smeg and the things we get up to, read our latest newsfeed; follow us on Twitter , Facebook, Instagram and LinkedIn.

ApplicationsIf you think you have the skill set and would fit the Smeg culture please apply directly for a specific position we are currently advertising on this webpage.

We also accept speculative applications, if you would like to submit a speculative application please complete the below form.

The Legal bit

All personal information you submit as part of your application process is held in a secure location and we only ask for information that is required for us to consider your application. For further details on how we use the information you submit please see our Privacy Policy, Privacy Notice for Recruits and our Privacy Policy about Employee and Job Applicant Data.

For full details on our Modern Slavery policy please click here.

Current vacancies

Please submit your CV via the form at the bottom of the page. Alternatively, should you wish to speculatively submit your CV to be held securely on file, please fill in the form and select speculative application. We require the information below so that we can review and consider your submission. Please see our Privacy PolicyPrivacy Notice for Recruits and our Privacy Policy about Employee and Job Applicant Data for details on how we will use this information you provide. 

National Account Manager - MDA- National Account Manager - MDA

Overall purpose

To highlight specific new business Opportunities and develop new customer accounts whilst account managing and progressing existing customers accounts by increasing distribution of Smeg domestic products.

Responsible for

  • To constantly monitor progress against monthly/phase/annual sales targets, so as to be aware of progress against objectives.
  • To maintain regular personal contact with all designated customers ensuring comprehensive servicing of accounts in a way that enhances the Smeg Brand.
  • To continually strive to maximise every opportunity for achieving increased sales and distribution with designated customers.
  • To work towards specific targets, sterling/product/product group
  • Attending Shows, Events, Training Days & Conferences
  • To work closely with customers’ buying and marketing personnel to formulate short medium and long term business plans.
  • To collect and transmit information regarding competitor or market activity to relevant Smeg UK Ltd staff to assist in maintaining a high level of competitor/market intelligence.
  • To adhere to systems and processes of administration to agreed time scales.
  • To maintain a professional image conducive to that of the company
  • To maintain awareness of industry and product related issues

Experience required

  • Proven Track record of achieving targets and driving sales growth
  • Specialist skills, industry knowledge
  • Business and Market awareness
  • Professional sales training would be a strong advantage

Competencies required

  • Organisation and planning
  • Good communication skills
  • Problem solving and Negotiation
  • Proficient in the use of Microsoft packages (Word, Excel, Powerpoint and Outlook)
  • Full Driving Licence

Package Details

  • Home based, with head office in Abingdon, Oxfordshire
  • Salary, bonus, pension, company car, fuel card, private health care
Import Administrator- Import Administrator

Overall purpose

To manage and oversee a correct flow of information and paperwork related to imported goods into the UK through a continuous liaison between the Italian and UK accounts team.

Responsible for

  • Being part of a team of people who are responsible for the movement of goods from other countries, ensuring the transit and delivery is made on time.
  • Liaising regularly with overseas offices, partners or agents.
  • Manage/coordinate daily import and compliance activity.
  • Arranging and completing all associated paperwork, documenting the nature of the goods being imported from abroad to ensure the imports are legal.
  • Checking that goods ordered match those which arrive.
  • Arrange paperwork to ensure all goods ordered are accounted for.
  • To maintain a professional image conductive to the culture and ethos of the Smeg brand.
  • To undertake any other reasonable duties within your range of experience and competencies.

Experience required

  • Familiar with computer software programs e.g. Microsoft Office, Excel (Required to use complicated calculations, pivot tables and Look-ups), etc.

Competencies required

  • Strong administrative skills and very organised
  • Ability to work in an ever-changing, dynamic, fast-paced environment
  • Analytical
  • Organisational skills
  • Good communication skills, both written and verbal

Location: Abingdon, Oxfordshire

National Account Manager - SDA- National Account Manager - SDA

Overall purpose

Your main area of responsibility is to promote the full range of Smeg SDA and associated products, understand customer requirements and develop a business plan to meet the strategic needs of both Smeg and the customer. Responsible for building and maintaining strong long-term relationships with your customer base and seeking new opportunities to expand distribution and sales in line with company objectives.

Responsibilities 

  • To constantly monitor progress against monthly/phase/annual sales target, so as to be aware of progress against objectives.
  • To maintain regular personal contact with all designated customers ensuring comprehensive servicing of accounts.
  • To continually strive to maximise every opportunity for achieving increased sales and distribution with designated customers.
  • To work towards specific targets, turnover/margin/ product/product category.
  • To work closely with customers’ buying and marketing personnel to formulate short medium and long term business plans.

  • To monitor customers marketing policies and strategies so as to be aware of the implications on Smeg UK Ltd.
  • Responsible for working on trading terms agreements

  • To manage relationships with all customers to ensure that Smeg is represented in a professional manner at all times.
  • To collect and transmit information regarding competitor or market activity to relevant Smeg UK Ltd staff to assist in maintaining a high level of competitor/ market intelligence.
  • Preparation and presentation of product training sessions.
  • To adhere to systems and processes of administration to agreed time scales.
  • To maintain awareness of industry and product related issues.
  • Attending events, conferences and seminars as required by your customer(s) and or manager.
  • To maintain a professional image conductive to the culture and ethos of the Smeg brand.
  • To undertake any other reasonable duties within your range of experience and competencies.

Experience required

  • Experience in selling SDA is preferred by not essential.
  • Experience in account management within white goods industry.
  • Proven Track record of achieving targets and driving sales growth
  • Specialist skills, industry knowledge
  • Business and Market awareness
  • Professional sales training would be a strong advantage

Competencies required

  • Educated to A level standard or equivalent
  • Team player
  • Driven to achieve targets
  • Organisation and planning
  • Good communication skills
  • Problem solving and negotiation
  • Proficient in the use of Microsoft packages (Word, Excel, Powerpoint, and Outlook)
  • Full driving licence

Product Manager- Product Manager

Overall purpose:

The Product Manager role spans many activities from strategic to tactical and provides important cross-functional leadership — most notably between Smeg factories for product development, and marketing, sales, and support teams. The Product Manager leads the strategy, planning, and introduction of a product, providing insights, key differentiators and messages to the Marketing department. They are responsible for guiding and developing the department in the growing business, across all channels – Major Domestic Appliances (MDA), Small Domestic Appliances (SDA), Medical appliances and Commercial appliances – but specialising in domestic – with specific product categories to be agreed at time of employment.

Responsible for:

  • Responsible for the development of specific product categories to be agreed at the time of employment, translating business strategy into product strategy and driving action throughout the business to get products to market.
  • Owning the product road map for all products within the specific agreed categories.
  • Building up market vision (understand the brand, product requirements, pricing and competition in detail), carrying out market research and recommending price positioning, and providing this detail and insight to stakeholders.
  • Managing Third Party relationships including product selection, pricing and purchasing contracts.
  • Be the recognised expert in the business on the product, the market, relevant technology and the competition. Identify and communicate the key benefits and value of products to the rest of the business. This will be used to create and maintain marketing plans and collateral (content for website, training and sales).
  • Liaison with the Italian Product Managers as required, with occasional face-to-face visits.
  • Product support for Channel managers and liaison with the UK sales team as required.
  • Management of the Product team, including recruiting, training, mentoring and disciplining employees; planning, monitoring, and appraising job results.
  • Attending and/or participating in Exhibitions as and required by the business with the objective of understanding the Smeg brand products and competitors.
  • Analysis of monthly sales reports on specific categories.
  • Management of samples as required.
  • Product email inbox support.
  • Assist the Production Planner in forecasting new lines, or key products in promotional periods. Involvement with the phase-in and phase-out of products.

  • Collate feedback from sales and customers to monitor, report and improve the product performance.
  • Understanding of industry related associations and bodies with the occasional attendance of meetings in London.
  • Product setup and maintenance on operational (stock & invoicing) systems such as Maginus (Smeg UK).
  • Contributes to Management team meetings and Sales Summits as requested by Directors.
  • Compiles the annual E-pack return on behalf of the company.
  • To maintain a professional image conductive to the culture and ethos of the Smeg brand.
  • To undertake any other reasonable duties within your range of experience and competencies.

Experience required:

  • Educated to degree level.
  • Product management / similar role.
  • Experience in using MS Office packages (Word, Excel, Outlook and PowerPoint).
  • Italian language an advantage.

Competencies required:

  • Leadership skills, outgoing and confident - capable of working with many departments, including sales, research and development, marketing and logistics.
  • Ability to work on own and as part of a team.
  • Outgoing, confident and enthusiastic.
  • Good communicator.
  • Approachable.
  • Self-motivated with a “can do” attitude.
  • Very organised.
  • Precise with good attention to detail.
  • Analytical and with a curious nature.
  • Ability to stay calm.
  • Good negotiator
  • Common business sense, marketing knowledge and the ability to handle detailed logistics

Normal working hours: Monday – Friday 8.30 am to 5.00 pm 

Benefits: Pension contribution from employer 5% of salary. Income protection scheme.   Death in service 4 x salary. Staff discount on the purchase of Smeg products.  Free onsite parking