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  • Should you experience an issue with your small appliance (for example your kettle or toaster) please let us know about this by completing our online form here Before you start, please be aware we will request the following information to ensure we...
  • An extension lead should only be used when it is not possible to reach a wall socket with the equipment cable. When the use of an extension cable is unavoidable – follow these simple suggestions: Check the current rating of the extension lead...
  • Before descaling your Kettle, please be aware of the following: During the descaling process, some vapors can come out of the kettle, please open a window to allow air to circulate. Don’t breathe the fumes coming from the kettle while it’s being...
  • Please click here to locate the user manual for your appliance.  You will need your model number, for instructions on how to find this on your appliance this please click here.
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