Right to Repair

Over recent years it has become more and more apparent that our world is rapidly changing due to the effects of climate change and if we don’t act now, irreversible damage will be done. To deal with this huge task, we need look at the various ways we can reduce our carbon footprint, become more eco-friendly and produce less waste.

Smeg is committed to sustainable working, with numerous policies designed to target ongoing improvement including the use and recycling of materials, natural and renewable resources, minimisation of waste, as well as responsible design. Smeg has even received the Green Stars award because of its commitment to the environment.

Most Smeg spare parts are readily available and this results in many appliances being repaired, a proactive measure aimed at reducing the amount of electrical waste going into landfill. In a bid to tackle this even further, the UK government has enforced a new law, the ‘right to repair’, which Smeg welcomes and supports.

What is the right to repair law?

The right to repair law is a new legal requirement for manufacturers to make spare parts available to consumers and third-party companies.

By introducing this law, the hope is to encourage homeowners to carry out simple repairs themselves to broken appliances using everyday tools, instead of replacing them. This would avoid unnecessary waste and disposal and could extend the appliances life cycle by up to ten years.

According to the UK government, this will reduce the 1.5 million tonnes of electrical waste generated each year!

How long will spare parts be available?

Spare parts must be available within two years of an appliance going on sale, and up until either seven or ten years after the product has been discontinued, depending on the part.
Some parts will only be available to professional repairers, whilst others will be available to everyone, so if you're keen to get involved with easier fixes such as fitting new door seals, you can now do these yourself.

Which products are affected?

The 'right to repair' law currently only effects the following kitchen appliance categories:

Washing machines & Washer dryers
Dishwashers
Fridges & Freezers

TV's and other electronic displays are also included.

For help choosing a Smeg appliance, read our buying guides

When does the 'right to repair' law come into effect?

In March 2021, the EU introduced measures to promote the repairability of products, and from the 3rd July the UK government has introduced matching standards in Great Britain, as was agreed before leaving the EU.

Where can I buy a spare part?

You can view and buy spare parts for your Smeg appliance at Servevast Ltd, the official sole importer of genuine Smeg spares within the UK.

View genuine Smeg spares

Need an engineer for a repair?

Can't repair yourself? If you would like to use a Smeg approved engineer for your repair, get in touch.

Find a Smeg engineer